Privacy Policy
Effective Date: 01 Jan 2025
At Dubai Curtain, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.dubaicurtain.com or interact with our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, and delivery address provided when you contact us or place an order.
- Order Details: Information about curtains, blinds, flooring, or upholstery you purchase or inquire about, including custom requirements.
- Payment Information: We do not store your credit/debit card details. Payments are securely processed through trusted third-party payment gateways.
- Usage Data: Information such as your IP address, browser type, pages visited, and time spent on the site, collected via cookies and analytics tools.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Respond to your inquiries and provide customer support
- Customize products to your needs (for custom orders)
- Improve our website and services
- Send you updates about your order or promotional offers (only with your consent)
3. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your data with:
- Service Providers: For delivery, payment processing, or website analytics
- Legal Obligations: If required to comply with applicable laws or legal processes
4. Cookies and Tracking Technologies
We use cookies to improve your browsing experience, analyze traffic, and understand user behavior.
You may adjust your browser settings to disable cookies, but some features of our site may not work properly as a result.
5. Data Security
We implement reasonable security measures to protect your information against unauthorized access, disclosure, or misuse.
⚠️ However, please note that no method of internet transmission is 100% secure.
6. Your Rights
You have the right to:
- Request access to or correction of your personal data
- Withdraw consent to use your data for marketing purposes
- Request deletion of your data, where permitted by law
📧 To exercise these rights, contact us at: info@dubaicurtain.com
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
8. Children’s Privacy
Our services are not intended for individuals under the age of 18.
We do not knowingly collect personal data from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
📞 Phone: +971 50 637 9229
📧 Email: info@dubaicurtain.com
📍 Address: Al Quoz Industrial Area 3, Dubai, United Arab Emirates