Product Safety – Dubai Curtain

At Dubai Curtain, your safety and satisfaction are our top priorities. We are committed to providing premium-quality curtains, blinds, flooring, and upholstery that meet strict safety, quality, and performance standards across the UAE.

🛡️ Our Commitment to Product Safety

We ensure all our products are:

✅ Manufactured using non-toxic, eco-friendly, and skin-safe materials
✅ Compliant with UAE and international safety standards
✅ Designed with child- and pet-safe features (cordless/blind safety options available)
✅ Fire-resistant and tested for durability and longevity
✅ Equipped with anti-slip backing on flooring products (where applicable)

Our product safety practices are built on customer trust, innovation, and long-term performance.

🚫 Current Product Recall Status

Dubai Curtain currently has no product recalls.
Every item listed on our website undergoes thorough quality control and safety checks before delivery and installation.

That said, we encourage all customers to:

Keep fabric products away from open flames and heat sources
Use child-safe blind systems to prevent accidents
Follow proper cleaning and care instructions provided with your order
Ventilate rooms during installation to allow any packaging odor to dissipate

🧪 Quality and Compliance Testing

All our products are tested for:

Flammability and fire safety
Colorfastness and fabric strength
Slip resistance (for flooring)
Allergen control and hygiene
Compliance with Dubai Municipality regulations

We collaborate with certified manufacturers from the UAE, Turkey, and Europe, who follow responsible and ethical production standards.

🔁 What to Do If You Encounter a Product Issue

If you believe a curtain, blind product you’ve received may pose a safety concern or shows signs of a defect, please stop using it immediately and contact us for assistance.

📞 Contact Us

Phone: +971 50 637 9229
Email: info@dubaicurtain.com
Address: Al Quoz Industrial Area 3, Dubai, United Arab Emirates
Support Hours: 24/7

Our team is ready to assist with returns, inspections, or free replacements if necessary.